This book explores how technology drives efficiency across industries through automation, data analysis, and process optimization. Including IoT, AI, and cloud computing applications in streamlining operations, it examines the challenges and opportunities of technology adoption. It also illustrate successful implementation of technological solutions in various sectors. The book emphasizes the importance of innovation in maintaining competitive advantage. It is an essential resource for professionals in operations, technology, and management.
Chapter 1 Introduction to Operational Efficiency
Chapter 2 Information Technology in Operations Management
Chapter 3 Automation and Robotics
Chapter 4 Artificial Intelligence and Machine Learning
Chapter 5 Internet of Things (IoT)
Chapter 6 Cloud Computing and Big Data
Chapter 7 Supply Chain Management Technologies
Chapter 8 Customer Relationship Management (CRM) Systems
Chapter 9 Lean and Agile Methodologies
Chapter 10 Emerging Technologies and Future Trends
Dr. Shivesh has teaching experience of more than 8 years having Post Doctoral fellowship from UGC and ICSSR. He is B- Tech in Computer Science , MBA and MCOM. He is awarded with the Degree of PhD from Banaras Hindu University. He has authored 2books. 34 research papers in National and International Journals. He has also attended various conference and workshop held across the country.