Foreword
Acknowledgments
Introduction
1. Respect the Profession
2. Acceptance Takes Time
3. Experience Is Not the Best Teacher
4. Adopt an Ownership Mentality
5. Know the 3 U’s: Unaware, Unable, Unwilling
6. Understand Risk Frequency Analysis
7. You Will Perform the Same Way You Prepare
8. Unused Skills Fade Quickly
9. Know Your Job and Your Riding Assignment
10. Find a Mentor
11. You Don’t Know What You Don’t Know
12. Learn What’s Inside the Box
13. Check Your Equipment Daily
14. Wear Your Safety Gear
15. Communicate with the Off-Going Crew at Shift Change
16. You Can Make a Difference
17. Leave Your Ego at the Door
18. You Exist to Solve Problems
19. Stay Physically and Mentally Fit
20. The Kitchen Table Is a Sacred Place
21. If You Feel Stressed, Talk to Someone
22. Have Fun and Maintain Your Enthusiasm
23. You Cannot Solve a Problem If You Refuse to Acknowledge That It Exists
24. Know Your Why
25. You Will Work for Good and Bad Bosses
26. Strive to Exceed Expectations
27. Lead by Example
28. Learn from the Past; Don’t Live There
29. Avoid Gossip and Rumors
30. Don’t Hold Grudges; Hold Conversations
31. It (Life) Can Be Difficult
32. Everyone Is Rowing in the Same Boat
33. The Four Stages of Team Development
34. Career Advancement Begins Now
35. Pay It Forward
Honor Your Badge Number
Conclusion
Notes
Index
About the Author