From Bureaucracy to Public Management

List of Tables

Preface



1. Introduction: Administrative Culture and Values




1. Culture as Manifest in Organizations

Culture in the Anthropological Sense


Organizational Culture and Corporate Culture


Administrative Culture




2. The Place of Values

The Place of Values in Public Administration



3. How to Study Values in Public Administration

Two Typologies of Values in Public Administration


The Bases for determining Fundamental Values: the Deontological Approach and the Teleological Approach


The Context of Ethical Behavior




4. Conclusion



2. The Sources of Administrative Culture in Canada




1. The Physical Environment



2. Social Values



3. Economic Culture



4. Political Culture



5. Internal Causes: Workplace

Sources of Administrative Influence



6. Foreign Sources of Influence



7. Conclusion




3. The Foundations of Canada's Administrative Culture



1. Constitutional Conventions and Canadian Public Administration

The Rule of Law


Responsible Government and Ministerial Responsibility



2. Classic Regime Values of the Canadian Administration

Merit


Concept of Political Neutrality


Civil Service Anonymity and Secrecy


Public Service Accountability


Employees' Associations and Collective Bargaining




3. Guardian Institutions



4. Conclusion



4. The Administrative State in Canada: The Whitehall Model Under Stress



1. The Advent of the Administrative State



2. The Administrative State in Canada



3. Administrative Discretion, the Rule of Law, and Administrative Accountability

Judicial Control of Administrative Discretion


Legislative Surveillance of Administrative Discretion


Political Accountability


Problems of Deficits and Cost Control





4. Politicization of the Administration: From Above, From Below, and From Without

Politicization from Above


Politicization from Below: Collective Bargaining


Politicization from Without: Representative Bureaucracy




5. Canadian Administrative Culture as Revealed by the Growth of and Response to the Administrative State


Elite Values


Other Employees





6. Conclusion



5. The New Public Management Movement Comes to Canada



1. Genesis and Lineage of the New Public Management



2. New Public Management Movement Comes to Canada

The Glassco Report


PPBS


Programme Evaluation and Comprehensive Auditing


Creation of a Management Culture: The Management Category and COSO


Operational Decentralization: IMAA and SOA's


Canadian Centre for Management Development




3. PS 2000: Apotheosis of the Canadian Public Management Movement



4. Restructuring and Programme Review



5. Canadian Administrative Culture in the Wake of New Public Management Reforms




6. Canadian Administrative Culture Between Past and Present



1. The Findings of Our Study



2. A Deontological Appraisal of the New Public Management



3. A Teleological Approach: Between the Desirable and the Desired

Need for Budget Restraint


Reducing Bureaucracy


Accent on Results


Service to the Public


Decentralization and Devolution


Contracting Out


Performance Pay


Accountability




4. Lessons Drawn from This Study



5. Conclusion



Index